About Guideline

The History of Guideline

Guideline Lift Services is one of the most experienced lift companies in the UK. Established in 1972 and serving facilities managers in the South East, Guideline quickly went from strength to strength, offering clients a trustworthy, reliable and efficient lift service.

Now nationwide, Guideline Lift Services is a full service lift company providing lift maintenance 24/07/365. We provide a breakdown response service, lift repairs, maintenance contracts, modernisation solutions and new lift installations across the UK.

We are extremely proud of our portfolio which includes a wide range of clients, from small-scale installations to government organisations, property management companies, main contractors and housing associations.

At the heart of this thriving company is a team of highly-skilled and experienced staff. Our Board of Directors has more than 150 years’ combined experience in the lift industry; we employ more than 90 people who have almost 2,000 years’ combined experience in the lift industry; all engineers are qualified to NVQ3 or equivalent and testers and technicians are trained to NVQ4.

Add to this an apprenticeship scheme with 10 lift trainees all working towards their NVQ3 lift engineering qualifications and you’ll understand that we are a company dedicated to service, quality and the future.

Guideline Lift Services is an equal opportunities employer and we welcome applications from all suitably qualified persons. Guideline Lift Services is committed to the Modern Slavery Act 2015, you can download and read our Modern Slavery Policy.

Why choose Guideline Lift Services?

As an lift service provider, it means we’re experienced with components from the top lift manufacturers across the globe, allowing us to create truly bespoke elevator solutions.

As a result, our passenger lifts have a superior lifespan compared to less advanced alternatives, which leads to significantly lower elevator maintenance costs in the long-term.

We consistently deliver on-time, with our highly skilled-lift engineers fully testing each installation to ensure maximum efficiency from the outset. Our specialist team of experts can assist you in choosing the best new elevator to suit your specific requirements, with a range of customisable options available.

All new installations receive 12 months free servicing as part of the warranty provision; all component parts are protected by their own transferable warranties.