Olympic Gold for Guideline

Guideline Lift Services is pleased to announce that it was the main supplier of lift and escalator maintenance and first response services (Olympic Park) to the London 2012 Games.

Guideline was instructed to ensure 68 lifts of varying types and 16 escalators across the Queen Elizabeth Olympic Park in the main stadium, aquatics, main media centre, velodrome and International Broadcast Centre were reliable and always up and running during the ten-week period when the Games were on.

The company understood the need to minimise downtime and ensure uninterrupted lift availability so placed ten of its expert engineers and technicians across the site so someone was always on hand, 24 hours a day, to provide a complete first response and breakdown service.

Fortunately, due to careful planning and the expertise of Guideline’s specialist technicians, the lifts and escalators consistently functioned throughout the Games with minimum downtime or disruption.

Simon Jepheart, Key Account Director, said: “Working as the main supplier of lift and escalator maintenance was an excellent opportunity and prestigious contract for Guideline to win. Our technicians worked above and beyond to ensure all areas of the Queen Elizabeth Park were accessible during the Games.”

Guideline is one of the UK’s leading independent lift companies specialising in the seamless installation, modernisation, maintenance and repair of all types of passenger lifts.